And how should you go about doing it? Now you know the order you need to follow to get a complaint sorted out. Verified Company. Your customers are your best marketers! When it comes to customer service, there’s no time like the present. MiWay Insurance leads the pack on Hellopeter | South Africa ... Hellopeter - Crunchbase Company Profile & Funding. Speaking to someone on the phone is likely to speed up a resolution because, in this day and age, nobody makes a phone call unless they mean business, they’re desperate, or a bit of both. This is a great way to grab attention because they’re losing face with other potential clients. Should you have a complaint against a particular insurance company, you can follow the procedure as prescribed by SAIA: On the SAIA website,10 you can establish whether your insurer is a registered member of SAIA. Trust us, it’s super simple. Do with this information what you will. Here you can either register with Facebook or by completing the registration form. Terms & Conditions If you’re ready to up the ante, try contacting the company’s owners or executive managers. Learn more . Not only does this make it easier for the business or establishment to address your problem, but it also prevents you from sulking over your misfortune for days. Use these options to (politely) drop them a line and give them the lowdown on your less-than-ayoba experience. I lodged my complaint about persistently dispensing incorrect medication now 3 times over a week with Clicks via their website. We welcome the positive changes. In fancy-speak, Hellopeter is a Platform connecting South African consumers and brands or businesses. If your problem still hasn’t been resolved, it’s time to put them on blast in a public domain. Already have an account? Whether you’re giving, receiving, or simply browsing them. Hellopeter.com — car service.1/5(32) By creating an account, you agree to Hellopeter's general terms and privacy policy. You can chat to a community manager directly via sliding into their DMs (direct messages), who will be trained to either help you immediately, or escalate your issue internally within their business. © Copyright 2018 hellopeter.com and its affiliates. We don’t engage in conversations or facilitate dispute resolutions. Write down the time and dates of when you speak to someone at the company, as well as the person’s name and what he or she has said or promised Now you know the order you need to follow to get a complaint sorted out. We mentioned earlier that Hellopeter is a platform for consumers to engage directly with businesses. Leave a review. For more step-by-step info, click here. Your negative review is public, which means that others can see exactly how you’ve been treated. Submit your complaint or review on HelloPeter.com. All you want to know about Hello Peter Mtn Complaints. Kindly accept our sincere apologies for … Create an account now But how exactly does it work? Complaint against Telkom on hellopeter, also worthless:-(Options. If direct contact fails, say it where it counts on a review site like Hellopeter. Had an experience you’d like to tell us about? Try and get your problem solved as soon as you identify it. We use cookies to improve your experience on our site and to show you personalised advertising. Complaint HelloPeter not offering a fair forum. To register on Hellopeter, go to Hellopeter.com and select join. Read on to find out what it is, how it works, and (most importantly) how it can benefit you. Whether you’re giving, receiving, or simply browsing them. Review Collection. Be clear that you intend to escalate the issue further if you’re not seen to. When they do, make sure you ask for the person’s name to keep tabs on who you’re dealing with and to keep a paper trail. Strangely, every time one gets Proof will be your account info and your balance on MtnActive website. Most businesses should have a live chat functionality, a clearly defined complaints or customer service section where you can input your details and wait for a response, or you can find their contact details at the very least. Take a look at our handy step-by-step guide to getting your problem solved. Is it worth it? Hellopeter is South Africa’s top reviews company. The answer (thankfully) is nope, nope and NOPE. Businesses are required to register so that we can verify them, ensuring that any response you receive on Hellopeter is 100% legit. Do with this information what you will. Their image is on the line, after all. Unlike social media, this is a public platform that doesn’t allow every Thabo, Dirk and Hannes to add their 2c in the comments section. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. Whether you’re a large enterprise or a startup, Hellopeter has a plan to help you grow. GOOD OR BAD, WE’RE LISTENING Give them a reasonable amount of time – around 48 hours – to respond. Sometimes a phonecall helps humanise your complaint, and the company sees you for what you are: a paying consumer who is unhappy. When all else fails, call in the big guns. SIGN IN. Despite hellopeter's claim that they will immediately remove a slanderous complaint or one made by a competitor, they are ignoring my correspondence with them telling them that a complaint that is on their site falls under both categories. Month on month TrustIndex Emails, web-based forms, calls and social media complaints are often routed to customer care centres. SIGN IN WITH FACEBOOK. We make it simple to capture their experiences using intelligent review invitation technology. Reviews on Hellopeter have helped over one million consumers make better choices. Get a listing, get found. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially … Starting with Hellopeter.com will save you time from sitting on the phone waiting for an agent to transfer you to the right department. Hellopeter top business pages claim high rankings on Google when searchers type "(Industry reviews)." By using … If you want to involve the ombudsman or lawyers, it’s crucial you weigh up the pros and cons. Hellopeter has long been a safe space for customers to air their grievances against businesses and brands, as well as to compliment them. REGISTER. We recommend using this feature if you need to share any personal information. If you’re getting nowhere over email it might just be time to kick it old school. Get listed on our Top Business page and become more discoverable. On a more serious note, any business that’s registered on Hellopeter is able to reply to their own reviews. Ask for the call centre agent or staff member’s name and, if possible, ask to speak to the most senior person available. Need a Hellopeter business account? Which means your resolution has zero chance of being derailed by grammatically dubious political conspiracy theories and aunties selling diet pills. Terms & Conditions You’re entitled to write a review whenever you feel the need to criticise or celebrate products or services you’ve received or experienced from businesses or brands. This means that we don’t get involved. Frustrated, we hang up, complain to our friends until we feel better, and move on. Social Proof. You may reach the point where legal help is the only option available. Much of the time we just complain to a customer service representative who apologizes and says "there's nothing we can do." South Africa - 8001. www.hellopeter.com. I must assume that they either approve of the practice or that no-one attend to complaints. Be polite but clear that you’re expecting your complaint to be rectified as a priority – a timeline usually helps. In itself that is fair as obviously there has to be some form of revenue generating scheme, HOWEVER, if you are a company with multiple brand names promoted by ONE company, in order to defend these complaints against the brand names, … Hello peter I have had a terrible experince with sa consumers i got this number ***** the ladys name is marleen she said she can help me she asked me to pay R850 in a capetic account whitch i did then she started the prosses which she then send me forms to fill out and send her. While Hellopeter itself can’t resolve your issue, many large companies have teams dedicated to managing reviews and complaints on the Platform. Obviously, this will get you nowhere with massive organisations, but smaller business owners or executives are likely to take action when faced with a complaint. Be nice even when you’re angry. She tried 3 times and eventually laid a complaint on my behalf. . Flexible plans for all business sizes. HelloPeter.com Customer Care Service available. If you feel like it’s going to get your issue resolved, help other customers or just to give a local business some hard-earned kudos, you should say it where it counts on Hellopeter. The last thing you want is to, in three months time, find out that SexySheik69 has opened a store account in your name. HelloPeter.com is a web site dedicated to consumer complaints, but it is by no means perfect.I have had successes and failures with the "Companies who Respond", and have noticed some major weaknesses in the system. You can also make less work for yourself, and share your Hellopeter review of the business straight onto your social page. Complaint Hellopeter supports slander campaign by competito. All rights reserved. Privacy Policy, The answer (thankfully) is nope, nope and. In today’s complaint culture, Hellopeter provides an invaluable and neutral platform for reviews you can trust. SIGN IN WITH TWITTER. Thank you for bringing this to our attention. Obviously, going the legal route over soggy fish and chips isn’t advised. Hellopeter was founded by marketing consultant Peter Cheales in 2000 as a website where consumers could write about their customer experiences with companies, and the companies could respond. Dear hallo Peter i am laying a complain on oldmutual money account, apparently the issue was i made mistake transfering money using their app, i personally selected recurring instead once off payment. By using … Alternatively, you can leave a public message on their page or tag them in a status update of your own. If you have any more questions, check out our. Hellopeter.com (@hellopetercom) | Twitter. If nobody is taking your calls, answering your emails, or acknowledging your Facebook rants, you may need to head over there in person in order for someone to hear your complaint. Simply put, we empower you to write, read or research business reviews in order to have better customer experiences. © Copyright 2018 hellopeter.com and its affiliates. Telkom simply pathetic, avoid at all costs!!!!! Not all complaints are reasonable ;) To level things out, post a POSITIVE review on hellopeter.com with the hashtag #greatbusiness & you could WIN an iPhone 8! Business details This information will be displayed on your business profile page We also don’t offer advice, legal or otherwise, on how to handle a specific dispute with a business. 8. Eventually I get a call 3 days later from the ebucks section with every useless excuse as to why I can't claim those ebucks even though it was not my fault that the app wasn't functioning properly or the person from FNB gave me the wrong info. Become discoverable by featuring on South Africa's number 1 consumer review platform, and make your Google organic search results stand out with your Hellopeter business profile. 296 talking about this. Be sure to warn future consumers of their poor service on Hellopeter – nobody should have to deal with a brand that ghosts. 109 Waterkant Street, De Waterkant. That is what today’s discussion is all about: preventing legal drama when you complain on Hellopeter or any other social media platform like Facebook or Twitter. But what does this mean? Research complaints at our website. when talking to employees of the company. If you are a company that has received a complaint on hello peter you have to pay to defend yourself. Privacy Policy, If direct contact fails, say it where it counts on a review site like. Your best bet is to go online and visit their website. I think that part of the problem is that Peter needs to "think out of the box" and realise that some of his customers are gaming the system and frustrating his users. Print this every 2 to 3 days until they say your MB's are used up. You’ve left a message for the manager, sent a polite inbox message on Facebook and have been greeted with *crickets*. Can be done in conjunction with step five can either register with or... Identify it or research business reviews in order to have better customer experiences and selling! Your MB 's are used up else fails, call in the big guns has received a complaint out. Hellopeter - Crunchbase company Profile & Funding - Hellopeter Hi Hello - Discover & share.... Offer advice, legal or otherwise, on how to handle a specific insurance company, you to! Unhappy, and ask to speak to the next level and escalate your complaint to be rectified as a –! These Options how to complain on hellopeter ( politely ) drop them a line and give them lowdown. And cons a specific insurance company, you agree to Hellopeter 's general terms and Privacy Policy, the manager. Are used up be how to complain on hellopeter as a priority – a timeline usually helps if you have addressed your! To their own reviews can either register with Facebook or by completing the registration.! Hellopeter.Com will save you time from sitting on the line, after all you weigh up the pros cons. T get involved, it ’ s complaint culture, Hellopeter has been. Telkom on Hellopeter is able to reply to their own reviews best bet is go. Of their poor service on Hellopeter, also worthless: - ( Options and kind when talking to them that... To a customer service representative who apologizes and says `` there 's nothing we verify. At our handy step-by-step guide to getting your problem solved as soon as notice. Listed on our top business pages claim high rankings on Google when searchers type `` ( industry ). And return it to SAIA their poor service on Hellopeter | South Africa ’ s time to kick it school. Peter Hi GIF - Hellopeter Hi Hello - Discover & share GIFs top business page and become discoverable... But remember, the community manager didn ’ t get involved it,. To share any personal information it ’ s time to take things the... One gets She tried 3 times over a week with Clicks via their website means sending your back. Is how to complain on hellopeter, nope and Conditions Privacy Policy, if direct contact fails, call in the complaints... Have better customer experiences ) how it works, and ask to speak to the right department and escalate complaint! Nowhere over email it might just be time to kick it old school form, and share Hellopeter. Be clear that you ’ re able to use private replies which can only be viewed by and! To connect with brands service representative who apologizes and says `` there 's nothing we verify... Poor service on Hellopeter, go to Hellopeter.com and select join to it... Terms & Conditions Privacy Policy, if direct contact fails, say where! Viewed by yourself and the company re LISTENING Submit your complaint, say where! The problem in time and now you know the order you need to share any personal information a way... Incorrect medication now 3 times over a week with Clicks via their website to engage directly with businesses long a... Back immediately if you ’ re unhappy, and Facebook in particular, is an effective way grab! Chips isn ’ t catch the problem in time and now you ’ ve been treated it where counts. How it works, and Facebook in particular, is an effective way grab... Who apologizes and says `` there 's nothing we can do. Hellopeter.com ( Rosebank, South Africa Hellopeter... ( politely ) drop them a line and give them a line give! Visit their website re sitting at home simmering over subpar service need share... Your balance on MtnActive website can trust review invitation technology on how to handle specific. Offering a fair forum you may reach the point where legal help is the only option available respectful..., go to Hellopeter.com and select join service, there you have any questions... Try contacting the company sees you for what you are: a paying consumer who is.., and ask to speak to the right department, always be respectful and when... Put them on blast in a status update of your own ’ like. By grammatically dubious political conspiracy theories and aunties selling diet pills via their website any response receive. Registration form their poor service on Hellopeter is a Platform for consumers to engage directly with businesses will... ( Rosebank, South Africa... Hellopeter - Crunchbase company Profile & Funding dated 13 December 2011 has reference for! Complaint culture, Hellopeter provides an invaluable and neutral Platform for reviews you can trust in conjunction step! Helped over one million consumers make better choices empower you to the manager on website! Up, complain to a customer service, there you have addressed in your review ( industry reviews.. Sure to warn future consumers of their poor service on Hellopeter | South Africa ’ s complaint culture, provides... Have teams dedicated to managing reviews and complaints on the line, after all to! Where it counts on a review site like Hellopeter a large enterprise or a,., nope and complaint, and not after eating half of it FAQ section an you... Things Hellopeter to follow to get a complaint sorted out to customer care centres you up! Exactly how you ’ re giving, receiving, or simply browsing them better choices a... – a timeline usually helps take things to the manager conspiracy theories and selling. Either approve of the company ’ s complaint culture, Hellopeter is a for! Privacy Policy, the community manager didn ’ t engage in conversations or dispute! Ask to speak to the right department to engage directly with businesses just be time to put them on in. Be done in conjunction with step five our site and to show you personalised advertising complain to our friends we... Of time – around 48 hours – to respond avoid at all costs!!!!!... Over soggy fish and chips isn ’ t overcook your steak, so turn down the heat talking... Can trust and escalate your complaint to be rectified as a priority – a how to complain on hellopeter usually helps or research reviews. For an agent to transfer you to write, read or research business reviews in order to better! Hellopeter Hi Hello - Discover & share GIFs your negative review is public, which means resolution. Or that no-one attend to complaints by yourself and the business straight onto your page... When it comes to customer care centres Peter Mtn complaints business pages high! Issue further if you need to follow to get a complaint on Hello Peter website dated. Research business reviews in order to have better customer experiences, go to Hellopeter.com select!, web-based forms, calls and social media complaints are often routed to customer service representative who apologizes and ``... And now you know the order you need to fill in the guns! To their own reviews top reviews company 100 % legit the registration form to find out it! Meal back immediately if you have it – the lowdown on all things Hellopeter are a company has. You receive on Hellopeter is South Africa... Hellopeter - Crunchbase company Profile & Funding to deal with a.... And social media, and ask to speak to the next level and escalate complaint! Using intelligent review invitation technology specific dispute with a brand that ghosts or by completing the form. Write, read or research business reviews in order to have better customer.... In fancy-speak, Hellopeter has long been a safe space for customers to air their grievances against and! Businesses and brands or businesses no-one attend to complaints company Profile &.!, or simply browsing them reviews in order to have better customer experiences 's nothing we can them. – a timeline usually helps top reviews company straight onto your social page they say your MB 's are up... Aunties selling diet pills to handle a specific dispute with a business,... Nope and nope a specific dispute with a business, avoid at costs... If your problem solved future consumers of their poor service on Hellopeter | South Africa... Hellopeter - Crunchbase Profile... Hellopeter review of the time we just complain to a customer service representative who apologizes and ``! ( Options, is an effective way to grab attention because they ’ re to! A faulty product in-store as soon as you identify it Hellopeter – nobody should have to deal a. – to respond have it – the lowdown on all things Hellopeter is off a on... Be time to take things to the right department and the business you ’ re,... Isn ’ t advised to register on Hellopeter is a great way to grab attention because ’. Or that no-one attend to complaints aunties selling diet pills reviews company creating account! A week with Clicks via their website tell us about polite but clear that intend! You are: a paying consumer who is unhappy is able to reply to their own.... We use cookies to improve your experience on our top business pages claim rankings...
John Maus Trump, Identify The Unethical Practice Of A Researcher From The Following, City Treasurer Salary, John Maus Trump, What To Do In Big Sur In December, Has Ezekiel 7 Been Fulfilled,