Check out what 64,092 people have written so far, and share your own experience. There’s live chat on the site. All very easy & will carry on using Parcel 2 Go. We’ve sent about 2000 international (and some domestic) parcels via Parcel2Go and only ever had 2 go missing - courier’s fault, not theirs, and we were reimbursed. Website must have a lawful basis to process The User's personal data, and this policy explains what Company's lawful basis is in respect of each purpose for which www.parcel2go.com keep and use information about The User of company services Generally, Parcel2Go are allowed to process The Customer's personal data where it is necessary in connection with a contract between Website (such as a contract to supply Company's products or services), where it is necessary in order for www.parcel2go.com to comply with Parcel2Go's' legal obligations, or where The Company have a legitimate interest to do so (but The Company will always consider whether The User's right to privacy overrides Parcel2Go's' interest). Order status can be tracked in personal profile on the company website. Parcel was easy to track. Parcel2Go com salary trends based on salaries posted anonymously by Parcel2Go com employees. Lizi - 11 hours ago @OnlyoneRuscoe Hi Russ, I'm sorry to … Emailed live chat reassured me would be collected and switch to another courier they never came. Do you agree with Parcel2Go’s 4-star rating? You've already flagged this Customer Daniel Tudgay 39 reviews. Do you agree with Parcel2Go’s 4-star rating? Basically, ordered for a parcel to be picked up by HDNL today through Parcel2Go, however it didn't get collected. Wednesday emailed to say we had to take to post office. | Read 56,581-56,600 Reviews out of 64,092 Do you agree with Parcel2Go’s 4-star rating? With ParcelHero you can access the world’s best couriers, book a collection from your door and save up to 72% against the Post Office. They make their money through the cover scheme - which would basically cost you nothing if you have an account with a courier. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Do you agree with Parcel2Go’s 4-star rating? ParcelHero ® delivers a fast, reliable and cheap parcel delivery service to over 220 countries. Can be a pain to find though. Details of how to contact The Company if The Client of Parcel2Go have any questions about privacy or data protection can be found in the Contact Details section, below. | Read 59,681-59,700 Reviews out of 64,962 takes 5 days to get a query resolved. Live chat advised refund arranged and would get manager to call. I agree to a point,There are going to be issues with all shipping companies,Its the nature of the job and pressure these days that goes with it, Useful. Compare prices from the world’s best couriers, and save up to 60%. Do you agree with Parcel2Go’s 4-star rating? Why not try searching for your enquiry in one of our popular topics: Pricing and Pre-Booking Parcel Area Enquiry My Documents Collection Enquiry Delivery Enquiry General … Wednesday emailed to say we had to take to post office. Which was hard due to me still isolating friend took. “ Parcel was not collected on two occasions! We would like to show you a description here but the site won’t allow us. Track your shipment from door to door. So I went on live chat to query it and I was chatting to David84, Wuyanxu and Mokey at the time and I was pointing out that the person I got first (Catherine) was either copying or pasting text or she was a very fast typer, or a bot. You can contact the customer service representative of Parcel2Go calling Parcel2Go's helpline phone numbers. | Read 59,701-59,720 Reviews out of 65,148 No phone number. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Never mind, I’ve managed to use the chatline, but there is no telephone or email to contact on their website, very strange. If you are unsure of your order number then please go to the "My Account area", sign in (or register with us if you haven't already) and then click on the “My Orders” tab to find your UPS number. Check out what 64,092 people have written so far, and share your own experience. Registrant Contact Information: Seen there’s (and most other courier’s) excluded items? jim . The communication channel is absolutely appalling you cannot speak direct to the courier. contacted customer service who offered to change courier, they then disconnected the live chat, next agent refused to offer change of courier, two days wasted and over an hour wasted on their "live … Phone: +44.8713308066. Available payment options are Visa, MasterCard, American Express, and Discover. An easy to use app with a nice modern touch Using this app has been a good experience, from the sleek design which doesn’t look out of date compared to many other apps out there these days, it’s simple and easy to use and I had no errors or bugs while using the app. Total garbage in my opinion, no Email address just a useless live chat with automated non descript answers. Contact information for Parcel2Go Head Office with its free or geographic phone number. You must contact via live chat on their facebook page only. An easy to use app with a nice modern touch Using this app has been a good experience, from the sleek design which doesn’t look out of date compared to many other apps out there these days, it’s simple and easy to use and I had no errors or bugs while using the app. Parcel2Go makes finding the right parcel service for you really easy. CR E 1050 S - Parcel 2 Lafayette, IN 47909 sold on 10/07/2020. YOU CAN ONLY LIVE CHAT WITH THEM ON FACEBOOK IF YOU GO TO THERE PAGE SOMETIMES NOT VERY HELPFUL THEY JUST TELL YOU TO MAKE A CLAIM IF YOUR PARCEL GETS LOST OR SOMETHING, Edited by: didi1212 on Jan 6, 2017 12:50 PM. Please click here for further information. Please read these Terms and Conditions very carefully and particularly clauses 3.2, 6, 9, and … Check out what 64,653 people have written so far, and share your own experience. There’s live chat on the site. Address: COE HOUSE COE STREET Nicola. Need a hand? Check out what 64,962 people have written so far, and share your own experience. I had to wait 5 minutes for a chat but then got a very communicative operator Sohail who offered me Pre Paid refund or refund to my bank card & then dealt with this all quite efficiently. The main problem with this site and similar is that they promise more than they deliver in many cases. Requested refund and also manager to call re explanation. Click here to process your return shipmenthere to process your return shipment Parcel2Go Live chat is a feature available 24 hours a day and 7 days a week in the website to stay connected with its customers. Contact us for more information about the services that we offer at Parcelforce Worldwide, including parcel delivery, courier services and much more. Excellent live chat assistance from Joao L as I needed many labels to be reissued done in no time with zero fuss and an extremely polite attitude. “When Bold360 … The registered office address of Parcel2Go.com Limited is The Cube, Coe Street, Bolton BL3 6BU, United Kingdom. Complete B.S reply from Parcel2Go regarding “damaged” parcel. Check out what 65,148 people have written so far, and share your own experience. “ Parcel was not collected on two occasions! City: BOLTON Communication is better now with the live chat. If your parcel details are incorrect or you want to make any sudden changes then the only thing that you need to do is log in to your Parcel2Go account and visits their live chat section. The company was founded in 2002. LOGIN. [New Courier] FeXprimiR Standard and Same Day Delivery... [HOLIDAY NOTICE] It’s National Day 2020. Do you agree with Parcel2Go’s 4-star rating? This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. May 11, 2012 #22 i will never use this company again 3 times this week they have fail to pick up a parcel !! This number can also be found on your confirmation email. try this number used it once before, not sure if its still works - 0871 3308066. was not cheap to call. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. Parcel2Go insurance is also a con: I've asked four times for a refund of the postage costs (little compensation against a £760 loss) under their guaranteed delivery insurance and have been repeatedly palmed off. I always use UPS and drop it off at a newsagents near me. GB. They don’t respond and follow through with emails. For the avoidance of doubt, this means that if these items are carried, they are carried without compensation cover for damage or loss, regardless of whether compensation cover is taken out. But if you stick with a courier you’ve actually heard of, you shouldn’t have any problems. Contact Parcel2Go and get REST API docs. The Bold360 solution provides a greater ease of use and navigation for customer service team members. Check out what 64,687 people have written so far, and share your own experience. Item will soon get destroyed. That was exactly our experience as well when we used them a while ago. This Facebook Page is only visible to people who meet a minimum age. Phone number : 01204544951 Check out what 65,148 people have written so far, and share your own experience. Companies are selected automatically by the algorithm. On 29.12 I have sent a parcel to a UK customer, by MyHermes through PARCEL2GO. Reply. | Read 59,721-59,740 Reviews out of 65,148 Check out what 65,152 people have written so far, and share your own experience. Cannot get a response from Parcel2Go - online refund and cancel function does not work; so-called Live Chat just cuts you off after a long wait in queue. A key feature is the reporting options. Average salaries for Parcel2Go com Live Chat Operator: [salary]. Country: GB Back Contact us for more information about the services that we offer at Parcelforce Worldwide, including parcel delivery, courier services and much more. Click here for more info.. We are experiencing unprecedented volumes of business and contact at the moment. Parcel2Go Overview. Not exactly true. As assistance, is quite scarce, in my opinion. The main problem with this site and similar is that they promise more than they deliver in many cases. If a parcel gets stuck/lost at a depot, how exactly is that Parcel2Go’s fault? As for insurance, they exclude almost everything but happily take your extra payments for insurance that will not pay out. 25 days have passed they are unable get a bill from fedex for the charges. Contact information for Parcel2Go Customer Services with its free or geographic phone number. The problem is people want delivery so cheap these days that couriers are undercutting and undercutting, much to the point where now there are not that many good ones out there ,personally I find DPD to be … Our Year Distinguished Member. Do you agree with Parcel2Go’s 4-star rating? Five separate Live Chat sessions and hours of my time have been wasted trying to get Parcel2Go staff to use basic common sense. Yesterday I’ve contacted MYHERMES to enquire, but they told me to contact PARCEL2GO. | Read 56,321-56,340 Reviews out of 64,071 A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. There are online volume calculator and postcode/address finder parcel delivery tools. Unfortunately, I did not find their contact number/email on their website. According to the tracking, it’s still at the hub, probably lost. I’ve chatted with help on line, and a girl (Katerina) has asked for details of the parcel lost. This privacy policy will inform The User of company services as to how www.parcel2go.com look after The Customer's personal data when The User visit Company's website (regardless of where The Customer visit it from) and tell The Client of Parcel2Go about The Client's privacy rights and how the law protects The Client In this privacy policy, www.parcel2go.com explain how Parcel2Go collect and use The Client's personal information. How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. It may cost me a bit more, but in case of problems, they have always been helpful. cut corners , employee people who lacking understanding - basically like speaking to amazon seller support, Powered by Discourse, best viewed with JavaScript enabled. This should be ilegal. Check out what 64,962 people have written so far, and share your own experience. films ive seen at the cinema this year The ALA will never prevail. “When Bold360 … Contacted Parcel 2 Go having paid for guaranteed delivery & after that delivery was delayed. When this happens with us I use there Facebook page to talk to them but to be honest there not that helpful. | Read 59,741-59,760 Reviews out of 65,152 Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. Parcel2G has a dedicated contact center to help you with your queries and worries. 345 reviews for Parcel2Go.com, 1.1 stars: 'I've chose a TNT service, item arrived at destination with a 200 pound bill from FEDEX w/o showing any reasons what the charges were for. The company makes refund within 28 calendar days of the date the order is placed. Because of the month long delay, they couldn't be traced.They were protected at extra cost, but they put obstacles in your way to obstruct you all the way. @bridget-jones-diary wrote:. Do you agree with Parcel2Go’s 4-star rating? Share. After 2 weeks passed since my last contact and the promise of return of my parcel (as recorded on chat logs), during one live chat where I queried what was happening, this time I was told that my parcel is now lost in transit. only channel is live chat. You can forward your … Parcel2go.com Limited respects The Customer's privacy and is committed to protecting The User's personal data. Parcel2Go offers promotional discount codes for different destinations. The Bold360 solution provides a greater ease of use and navigation for customer service team members. Reply. no phone access or customer service … Parcel2Go reserve the right to deal with any Prohibited Items at Company's sole discretion without being liable in any way to The Client of Parcel2Go or the recipient of the Consignment containing the Prohibited Item(s). Contacted Parcel 2 Go having paid for guaranteed delivery & after that delivery was delayed. It’s exactly the same as going direct to the courier, except usually cheaper. We offer both UK next day delivery and worldwide parcel services from the world’s best couriers including DHL, UPS & DPD at savings of up to 70% and use smart technology to make sending parcels easy. I wasn’t disappointed I wasn’t disappointed. 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